Serengeti Springs
  • Serengeti Springs

Effective Date: June 18, 2025

Welcome to https://hattiesburgzoo.com (the “Site”). At Hattiesburg Zoo, accessible via this URL, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, why we collect it, and how we use it.

 

 

1. Information We Collect

  • Personal Data You Provide

    When you create an account, register for an event, subscribe to our newsletter, or contact us, we may collect:

    • Name, email address, mailing address, phone number, and date of birth (if required for age-restricted activities).

     

  • Payment & Transaction Data

    For ticket or merchandise purchases, we collect payment details (processed securely through third-party payment processors—we do not store full payment info).

  • Usage Data & Cookies

    We use cookies and similar technologies to make our Site function properly, enhance user experience, and analyze traffic—consistent with the cookie notice on our ticketing system  .

 

 

 

2. How We Use Your Information

We use the data we collect to:

  • Process ticket sales, registrations, and related customer service.

  • Communicate with you about upcoming events, offers, and Zoo updates (with your consent).

  • Improve our Site, exhibits, and services through usage analytics.

  • Comply with legal obligations (e.g., safety, guest rules enforcement).

 

 

3. Cookies & Tracking Technologies

Our Site uses cookies to:

  • Make the Site functional.

  • Customize and enhance your experience.

  • Understand visitor behavior via analytics.

You can manage cookie settings through your browser. Continued Site use implies consent to our cookie policy .

 

 

4. Sharing Your Information

 

We will not:

  • Sell or rent your personal data to third parties.

  • Share your personal data with third parties for their marketing purposes.

 

We may share:

  • With service providers (e.g., event ticketing, payment processors, email delivery) under privacy and confidentiality obligations.

  • If legally required (court order, law enforcement).

  • In connection with business transformations (e.g., mergers, acquisitions)—subject to the same privacy commitments.

 

 

 

5. Data Security

We implement technical, administrative, and physical safeguards to protect your information. Secure transmission (e.g., HTTPS) and agreed-upon protocols with third-party partners ensure your data’s integrity.

 

 

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, update, or delete your personal information.

  • Opt-out of marketing communications.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details below.

 

 

 

7. Children’s Privacy

Our Site and events intended for all ages, but we do not knowingly solicit data from children under 13. If you’re a parent or guardian and believe we’ve collected data about a minor without consent, please contact us to remove it.

 

 

 

8. Policy Updates

We may update this policy at any time. The effective date will reflect the latest revision. We encourage you to review this page regularly. Significant changes may be communicated via the Site or email if you’re subscribed.

 

 

 

9. Contact Us

If you have any questions, concerns, or requests regarding your personal data, please get in touch:

Hattiesburg Zoo

107 S. 17th Avenue

Hattiesburg, MS 39401

Email: zoo@hattiesburg.org 

Phone: 601‑545‑4576 

 

 

Thank you for visiting Hattiesburg Zoo. We value your trust and strive to protect your personal information while providing an engaging and safe experience—for both you and our animal ambassadors!